Business Solutions

Our main service offering comprises of ERP Consulting, Business Application and Industrial Automation. These specialized project teams manage various sizes and complexity of implementation projects, either on combined or stand-alone basis.

Prodata's Business Solutions group delivers business transformation through the implementation of enterprise applications (ERP) such as SAP, niche or custom developed applications, as well as industrial automation.

Solutions Implementation

Prodata ensures the success of these implementations through strict adherence to the following guidelines:

			The use of experienced consultants with considerable depth of industry, systems integration, application knowledge and skills
			Structured project Preparation and Mobilization. A complete suite of tools necessary to execute the project is delivered during the Project Pre Implementation and Preparation Phase
			Early transfer software knowledge and skills to the Client Project Team. This training, delivered our senior consultants, includes client team members learning hands-on system configuration and development work
			Minimal modifications of the software. The best way to avoid unnecessary modifications is thorough knowledge of the software capabilities and innovative and creative ways to configure standard functionality
			Pre-configured solution components (documentation, design concepts and architectures) which enable rapid progress in the blueprint phase of the project
			Use of 'user scenario maps' in the blueprint and testing phases to pragmatically define functionality which is supported by the software functionality
			Executive ownership, effective communication, understanding roles and responsibilities within the new environment, and management of effective knowledge transfer are key change management principles executed throughout the project
			Detailed understanding of the activities performed in each phase of the project and the outputs required
			A creative and innovative approach to resolving technical and functional issues during the project. This problem-solving experience is critical during every phase of the project -- the design and configuration, integration, conversion, parallel run and cut-over

Application Management

As a part of post implementation services, we offer support and maintenance to our customers using best tools and methodologies to help customers get maximum return on their ever-growing business critical applications. By managing service level agreements for our customers, our consultants take a proactive approach to software support and maintenance by focusing on long-term functionality, stability, and preventive maintenance to avoid problems that typically arise from incomplete or short-term solutions.

Prodata Offerings

Help Desk Enhancements
Application Transition, Support, Enhancements and Testing Services
Integrated Infrastructure and Application Support

Prodata Methodology

CMMI driven methodology
Knowledge transition processes and metrics

Delivery Model

Flexible delivery models (e.g. Turnkey, Hosting, etc)
Time & Material Based Services
SLA Based High Quality, Guaranteed user Satisfaction

Business Benefits and ROI

Prodata’s customers have successfully achieved significant benefits through our application management offering:

			Reduced cost of ownership through improving the administration of day-today processes and management
			Improved service through adopting best practice system management tools and proactive management of applications
			Improved adoption of the ERP system by the business through the delivery of a Continuous Improvement Program
			Improved ability by providing application management specialists that can rapidly evolve the systems to meet changing business needs

Integration Services

We are committed to innovation and thought leadership. Our Technology Consultants simplify and streamline complex application landscapes and interactions thus enabling organizations to focus on profitable growth, rather than system integration and maintenance. We employ emerging technologies and leading product suites to provide customers with architectural agility. Our vast experience in business processes allows us to guide customers in choosing the right approach to enterprise SOA, and gain maximum benefit from their investment in business solutions.

Services Provided

	- Project Director	- Technical Consultant – ABAP
	- Project Manager	- Technical Consultant - DBA (Senior)
	- Functional Team Leader/Senior Team Member	- Technical Consultant - DBA
	- Functional Team Member	- Technical Consultant - Automation (Senior)
	- Technical Consultant - Basis (Senior)	- Technical Consultant - Automation
	- Technical Consultant - Basis	- Technical Consultant – Business Application (Senior)
	- Technical Consultant - ABAP (Senior)	- Technical Consultant – Business Application